FAQ

Frequently Asked Questions

Have Any Questions?

FAQ's

Do you have any questions about learning with ItaLiS? See the list for our most frequently asked questions.

If your questions are not listed here, please contact us.

🔐 ACCESS & ACCOUNT

Click on My Courses in the main menu.

  • If you are not logged in: You will see a login form to enter your Username and Password.

  • If you are already logged in: You will be directed straight to your personal dashboard with your list of courses and progress.

Your Username and Password are the ones you chose yourself during the checkout process. You don’t need to wait for an email with a temporary password: your data is active immediately.

On the login page (My Courses), click on “Lost your password?“. You will receive an email with a link to set a new one.

This means the system has not recognized you yet. Enter your credentials in the form; once logged in, the form will disappear and reveal your content.

🛒 PURCHASING & ENROLLMENT

Choose a course from the All Courses page, click “Take this Course,” and proceed to the cart. You will be asked to create your account (Username and Password) during checkout.

No, registration happens automatically while you are purchasing your first course. There is no need to create an account in advance.

All prices are in Czech Koruna (CZK). This is currently the only currency accepted for all our courses and services.

You will have access to the course for 20 weeks from the date of purchase.

🎓 STUDYING & PROGRESS

All materials (readings, audio, videos, and exercises) are available from the start. You can repeat activities as many times as you like and check your mistakes with automatic correction.

The most frequent reason is switching languages. The system tracks progress separately for each language: if you start a course in the English version, you must complete it in that version. Switching to Czech or Italian during study will “reset” your progress for that session.

You can go further with the lesson in several ways. 

  1. In the image below see the red arrow pointing to the buttons that allow you to continue: the upper button; the down button at the end of the lesson; the sidebar menu on the left.

2. After a quiz or exercise, you can go further by clicking on the buttons: “Quiz Summary” > “Finish Quiz” > “Click here to continue“

You can see your previous answer in two ways:

1. Immediately after taking the quiz:

  • Click on the  “Finish Quiz” button (I) → “View Questions” button (II) → Scroll down and see your answers.

(I)

(II)

2. Via the user’s profile page:

  • Go to your “My Account” page (I) and click on the paper icon under the “Statistics” column (II).

(I)

(II)

At the end of the exercise, click on Quiz Summary (1) then > Finish Quiz (it will appear only if you have skipped one or more questions) and finally Click Here to Continue (2)

1.

2.

🧭 COURSE NAVIGATION & QUIZZES

Yes, a free trial lesson is available in the course content of every course.

You can proceed using the “Next” buttons (top or bottom) or by selecting the next lesson from the sidebar menu.

After a quiz, click: “Quiz Summary” > “Finish Quiz” > “Click here to continue”. 

1. Immediately after the quiz: Click “Finish Quiz” then “View Questions”.

(I)

(II)

2. Via your profile: Go to My Courses and click the statistics icon 📊.

(I)

(II)

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